We operate four holiday apartments in the Palatinate – all furnished to a high standard, digitally accessible and equipped with everything you need.
The entire check-in is digital – you don't need to meet anyone and can arrive at any time.
After your booking you'll receive a confirmation by email – whether you booked directly, via Booking.com, Airbnb or another portal.
5 days before your arrival you'll receive a link to our online check-in form. There you briefly enter your arrival time and any special requests. This step is required for your access to be activated.
Once your online check-in is complete, you'll automatically receive the digital guest folder by email, via the booking portal and by WhatsApp. It contains your door code, WiFi password, parking info, appliance instructions, waste disposal, restaurant tips and everything else.
From 4:00 PM you can move straight in – no key handover needed. The entrance door key is in the key box on the building (code in the guest folder). The apartment door opens with a separate electronic code, also found in the guest folder.
Leave the apartment by 10:00 AM and lock the apartment door – that's it. Late check-out until 12:30 PM available for €25.00 (at check-in or via the guest folder).
Entrance door key:
· Hindenburg, Kiwi & Kiwi Penthouse: Please leave the key in the apartment.
· Arndt: Please return the key to the key box on the building.
Did you enjoy your stay? Book your next holiday in the Palatinate directly through our website – no booking fees, best price guarantee and direct contact with us.
Book directly now →An early check-in may be possible – it depends on whether the apartment is ready in time and whether the previous guests haven't booked a late check-out. Please ask on the day of arrival or the day before briefly via WhatsApp or phone – we'll get back to you as soon as possible.
Free parking spots available directly at the accommodation.
Schlossstraße 8 is partly in a traffic-calmed zone. Public parking is available within walking distance.
No parking in the courtyard of the accommodation. The courtyard may briefly be used for loading and unloading, but must then be kept clear.
Exception: Those who book the EV charging station at check-in (fee applies) may park in the courtyard during charging.
Public parking available on the street. Details in the guest folder.
All our apartments are fully equipped – the following is standard and ready for you:
Apartment-specific extras (air conditioning, washing machine, dryer, dishwasher, fireplace, bathtub etc.) can be found on the respective accommodation page.
So everyone feels comfortable – please note these important points. The full house rules can be found here.
The end-of-stay cleaning is included in the rental price. Please leave the apartment in a tidy basic condition (dishes washed, rubbish disposed of, towels collected). In case of excessive dirt or violation of the house rules, an additional cleaning fee of €50.00 applies.
The following cancellation conditions apply (unless different terms have been agreed on the booking platform):
Free cancellation
50% of the total price will be charged
90% of the total price will be charged
Cancellations must be made in writing (email is sufficient). We recommend taking out travel cancellation insurance.
You need an invoice for your stay – no problem! Here's what to do:
- Let us know your need for an invoice at the latest at check-out – by email or WhatsApp is fine.
- Please provide your full name and (for a company invoice) the billing address and VAT ID.
- We'll send you the invoice within 5 business days to the email address we have on file.
Please make sure the email address provided during booking is correct. If you need a different billing address, just let us know.
Tip: In the online check-in form (5 days before arrival) you have the option to take out a stay insurance – very affordable, depending on the length of stay and number of guests from €2 to €6. This covers accidental damage during your stay and gives you peace of mind.
We're happy to help – just get in touch:
Further information can be found in our T&Cs and the House Rules.